At MrFixed, we believe in being up front about our pricing rates and plans. Check out our helpful chart below!
| Monthly Plan | SOHO | Biz Lite* (5-10 users) |
Platinum* (10-30 users) |
No Plan | |
| Monthly Fee | $99 | $850 | $2,250 | N/A | |
| Site Survey | FREE** | FREE** | FREE** | $350.00 | |
| Support Services | |||||
| Remote Support | $79.00 | UNLIMITED | UNLIMITED | $110.00 | |
| General Support | $119.00 | 2 FREE | 6 FREE | $189.00 | |
| Network & Server Support | $155.00 | $145.00 | $135.00 | $215.00 | |
| After Hours + | $60.00 | $55.00 | $50.00 | $90.00 | |
| Site Monitoring | 1 FREE | 2 FREE | 3 FREE | $60.00 | |
| Additional Services ▼ | |||||
Remote Support provided for computer troubleshooting, accounts, and mailbox administration via phone, SMS, IM and/or remote desktop in 30 minute increments.
General, Network, and Server Support provided remotely or onsite in hourly increments.
+ Standard rates apply Mon-Fri 8am-8pm not including holidays. After Hours/Emergency rates shall be added at all other times.
* $599/month for 5 additional users (includes 1 additional General Support session).
** Network Diagnosis and review: included and conducted at the beginning of any plan.
*** dataVault: At each scheduled pickup (1 per month minimum), MrFixed agent shall return previous customer dataVault package in exchange for new dataVault package. dataVault package will be verified safe and sealed.
Prices reflect automatic discount for payments by cash, ACH, and check. For credit card payments a 4% fee applies.
We’d be happy to answer them! Just fill out our contact form or call us anytime!
Our amazing staff is always available to help our clients. Unlike many outsourced IT options, when you work with MrFixed, you’ll get to know our whole team and be able to contact us directly. No more nameless support techs on the other end of the phone!
Read our bios and learn a little more about the awesome people working at MrFixed!
Truc is head of Business Development at MrFixed. With a background in Business and Marketing, Truc has managed an array of teams within large corporations to small businesses including non-profits in NYC. She has helped businesses develop sales models, strategize product launches and refine company processes and culture.
As a previous client of MrFixed, Truc truly believed in their work ethics and genuine communication that she would then later join their team. Truc has a knack for getting to the root of a client’s pain points and offers creative solutions that benefit multiple obstacles at the same time.
After work, Truc could be found in the park doing AcroYoga or dancing Zouk and Salsa. She loves traveling and believes that strangers are just friends you haven’t flown yet.
Alex is the head of finance and accounts at MrFixed. One of very few people in the US to have used Minitel, she has used many systems well before their popularity as the first test group and quality assurance subject.
Alex has worked extensively in the marketing fields having managed many large and complicated accounts for a variety of campaigns crossing all sorts of crazy implementations. She has considerable experience converting client needs into actual technical requirements and seeing them fully delivered.
Alex enjoys yoga, biking, snowboarding, and above all traveling. She has nearly completed her goal of visiting every continent and swimming in every major body of water.
Lionel is the President of MrFixed. Having a Degree in computer science and having worked as an DBA, programmer, IT engineer and network admin since he was a teen, he has extensive experience in a broad array of technical disciplines.
Over a decade ago, Lionel started MrFixed in order to consolidate various clients into a single simple service company. Believing deeply in the value of high quality, in person, and accessible IT support, he has focussed on bringing a team of accomplished nerds who can speak human together to help people.
When not studying new fangled cutting edge technologies and when not implementing bleeding edge systems on his unwitting friends and family, Lionel is an avid snowboarder and sailor. You can often find him on the slopes, the water, or online looking to jump something.
Sprocket is the VP of Operations and mascot at MrFixed. He spends his days at MrFixed providing ground-up tech support for clients of all sizes.
After years of study in Database Systems and Software Engineering during college and grad school, Sprocket decided to travel the world with his bluegrass band. Unfortunately, his band, the Spiral Bevels, never made it big anywhere outside of Madagascar, so he decided to put his computer education to good use in the Big Apple.
When he is not in the office assisting clients, Sprocket enjoys interlocking with other gears and transmitting torque. He also enjoys white water rafting.
